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Innovate 2025

Frequently asked questions

Got questions? Explore our FAQs to quickly find what you need.

What is the registration cost for Innovate?
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  • Early bird rate (available through June 12, 2025): $1,350
  • Regular rate: $1,600
  • Last chance rate: $1,850
  • Speaker's rate: $999
Where will Innovate take place?
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Salt Palace Convention Center 100 S W Temple St, Salt Lake City, UT 84101 View Map

What does registration get me?
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When you register for a full conference pass you’ll have access to the whole Innovate experience, including:

  • General sessions
  • Keynotes
  • Breakout sessions
  • Entrance to the expo
  • Welcome Social
  • Customer Appreciation Social
  • Breakfast, lunch, and snacks on Wednesday, Thursday & Friday (breakfast and grab n go lunch)
Are flights and hotel expenses included?
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Attendees are responsible for all travel, lodging, transportation and incidental expenses.

Where do I send my check?
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Make your checks payable to Rainfocus LLC with your invoice attached. Mail payment to: Rainfocus LLC PO Box 95272 Chicago, IL 6094-5272

How do I modify my registration?
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On the registration page, click “Login”, and enter your email address and the password you received in your confirmation email. Once you are logged in, you make changes to your registration.

What meals are provided at the conference?
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  • October 15: Breakfast, Lunch, and Welcome Social drinks and heavy appetizers
  • October 16: Breakfast, Lunch, and Customer Appreciation Party drinks and dinner
  • October 17: Breakfast and Grab & Go Lunch
  • Beverages and snacks provided during afternoon session transitions
Where do I pick up my badge and conference packet?
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Conference check-in and registration will take place near the Exhibit Hall Level | Lower Concourse outside the Grand Ballroom at the Salt Palace Convention Center.

Will I be required to wear my conference badge at every function?
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Yes. While the Salt Palace Convention Center is a public building, the Trimble Innovate Conference is a private event. Security will be stationed at the entry points to the expo, socials and meals. Only those with Trimble Innovate Conference badges will be allowed in.

Can I pay for registration on-site?
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Yes. If you have a balance due at the time of the conference, you will need to pay at the onsite registration desk. The registration desk accepts Visa, MasterCard, American Express, Discover and checks.

I would like to be invoiced for my payment. Is this possible?
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When registering for Trimble Innovate, please select “Check” on the payment page, and you will be emailed your invoice in your confirmation email. Please follow the instructions on the invoice for payment.

Do you have a tax-exempt form for the State of Utah?
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Yes, it can be accessed here.

Can I get a refund if I cancel my conference registration?
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All attendee cancellations made and received by Trimble or its designee before 5:00 p.m. (PDT), September 12, 2025, will receive a full refund minus a $100 processing fee. No refunds will be granted for cancellations received after 5:00 p.m. (PDT), on September 12th, 2025. All cancellation requests must be submitted in writing via email or mail to the following:

What is the cancellation policy for the Innovate User Conference?
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Trimble reserves the right to cancel, postpone, or change the venue, date and time of the Conference for any reason. In such an event, any fees paid by the Participant for the Conference will be automatically applied to the rescheduled Conference, if any. If Trimble elects not to reschedule the Conference, then all of the Participant’s fees will be fully refunded, which refund will be Trimble’s sole liability to the Participant, and the Participant’s exclusive remedy, with respect to such cancellation. In no event will Trimble be liable for any damages that may be incurred by Participant relating to any such cancellation, postponement, or change of venue, including without limitation, airfare, travel and hotel expenses, cancellation penalties and any other expenses.

What is the registration deadline and when is payment due?
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General Registration is open until October 14th, 2025. Payment is due upon receipt. For full details, please visit our main Innovate page.

What is the training cancellation policy?
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Payment for training must be received no later than September 30, 2025.
Cancellations received before September 30, 2025, will receive a full refund. Cancellations after September 30, 2025, will receive training credit to be used by your organization within one year of the cancellation. Substitutions may be made up through Friday, October 3, 2025, based on availability. PLEASE NOTE: Course changes cannot be made onsite. Have training questions? Contact the Trimble Unity Training Team at trimbleunitytraining@trimble.com to arrange a cancellation or substitution.

What time does the general session start?
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The general session begins at 8:30 a.m. MST on Wednesday, October 15, and Thursday, October 16.

How do I modify or cancel my hotel reservation?
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Please contact the hotel directly.

Can I just attend training?
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You must be registered for the Trimble Innovate User Conference to attend training.

Do presenters receive a complimentary pass to the Innovate Conference?
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Presenters will receive a discounted registration rate of $999, but not a complimentary pass. Acceptance as a presenter does not automatically register you for the event. You will need to register online and select the speaker registration option.

When will the session catalog be available?
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The session schedule will be available in the attendee portal on June 19, 2025.

Parking at the Salt Palace Convention Center?
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The Salt Palace Convention Center offers several parking options:

  • Underground Parking: The convention center has an underground parking garage that provides direct access to the facility. The entrance is located off of 200 South. Parking at the Salt Palace Convention Center in Salt Lake City, Utah is not free. The daily maximum rate is $20.
  • Street Parking: Limited street parking is available around the convention center, though it may be subject to time restrictions and metered rates.
  • Nearby Parking Garages: Several parking garages are located within walking distance of the Salt Palace Convention Center, offering more parking spaces for visitors.

Parking fees vary depending on the location and duration of the parking. It is recommended to arrive early to secure a parking spot, especially during large events.

Is there free parking for those staying at the conference hotels?
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Parking details can be found on the respective hotel websites.

What are my transportation options to and from Salt Lake City Airport?
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There are several transportation options available to travel between Salt Lake City International Airport (SLC) and the Salt Palace Convention Center:

  • TRAX Light Rail: The TRAX Green Line (Route 704) runs from the airport to downtown Salt Lake City, with stops at Temple Square and City Center stations, a short walk to the convention center. The trip takes about 20 minutes.
  • Shuttle Services: Various shuttles operate between the airport and downtown, including the convention center. These can be booked in advance or at the airport.
  • Ride-Sharing Services: Uber and Lyft are available at the airport with pick-up areas outside the terminal. The ride takes approximately 15-20 minutes.
  • Taxis: Taxis are available outside the baggage claim area. The ride to the convention center takes about 15-20 minutes.
  • Rental Cars: Several car rental companies operate at the airport. Driving to the convention center takes about 15-20 minutes.
  • Hotel Shuttles: Some hotels near the Salt Palace offer complimentary airport shuttles. Check with your hotel for details.
Will there be an opportunity to attend this conference virtually?
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This year’s event is in-person only, with no virtual component.

Are there additional accessibility and comfort options?
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Mobile Scooters: Guests can rent mobility scooters & wheelchairs at the following link: https://www.visitsaltlake.com/salt-palace-convention-center/exhibit/order-services/

Is there a Mother’s Room?
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Yes, there are three Mother’s Rooms, located (1) next to the Coffee Bar by Exhibit Hall B, (2) next to the Guest Services Office in the Women’s Restroom by Exhibit Hall A and (3) in the restrooms across from Meeting Room 254.

When is the call for speakers open?
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Speaker submission is open on March 6 and will close on April 15.

Do I have to submit my speaker proposal online?
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Yes, all proposals must be submitted online—offline submission methods are not accepted.

Can I submit more than one speaker proposal?
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Yes, you may submit multiple proposals. However, each must be submitted individually online. Please ensure that all required information is included, as only complete proposals will be reviewed.

How do I know if my proposal was submitted successfully?
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After submitting a proposal, you will be automatically redirected to a confirmation page displaying your proposal ID number. You will also receive an email confirming that your submission was received.

Can I make changes to my submission?
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Yes, as you create your proposal, the information you enter will be saved as you advance to each new page. You can modify any saved content at any point before clicking submit on the final page. Once submitted, no further changes can be made. If you accidentally submit an incomplete proposal or need to make changes to a submitted proposal, please email ops_events@trimble.com with your session ID confirmation and request.

When will I find out if my proposal is accepted?
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Trimble reviewers begin evaluating proposals as they are received. You will receive an email on May 15th letting you know if your proposal has been accepted or not. Until then, please note that your proposal is under review.

What if I paid the full registration rate before being accepted as a speaker?
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Speakers who registered before being accepted will be credited the difference between the paid registration rate and the speaker rate. To request the credit, please email ops_events@trimble.com.

When will I give my presentation?
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Trimble will determine the exact date and time of each session. Sessions are scheduled throughout each day of the conference. All accepted speakers are expected to be available for their assigned time slots. Some speakers may be asked to present a session more than once.

Can I request a specific day and time to present?
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To ensure the best experience for all attendees, session times will be assigned based on the topic and content of each presentation.

How much time will I have to present?
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Standard sessions are 60 minutes long, including check-in and Q&A.

What equipment is available in session rooms?
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Session rooms are typically set up theater style, with chairs, a podium, one to two microphones, a projector and screen, a presentation laptop, and a presentation clicker.

What are the requirements for speakers?
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Speakers are expected to complete the following tasks:

  • Agree to the Trimble Innovate Speakers Terms & Conditions when submitting your abstract
  • Register as a speaker
  • Submit a headshot and bio
  • Submit a completed presentation by September 2, 2025 deadline
  • Review the Trimble-approved presentation before presenting
  • Present at the assigned scheduled time(s)

Innovate 2025 User Conference

October 14-17, 2025
The Salt Palace Convention Center
Salt Lake City, Utah

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