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Cityworks Public Access

GIS-centric public-facing portal for enhanced customer engagement

Empower effective community development and streamline business processes with an intuitive public portal that simplifies customer engagement.

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Woman using Cityworks Public Access to increase transparency

Increase Transparency

Empower your customers to track their projects, applications and requests in real-time.

Simplify Workflows

Digitize and accelerate routine processes using the intuitive online portal.

Boost Efficiency

Increase efficiency by eliminating manual tasks and paperwork.

Product Summary

Cityworks Public Access

Communicating and collaborating with your customers just got easier with Public Access, a GIS-centric public portal for residents, developers, contractors and businesses.

Enterprise Asset Management
Digitize workflows to improve service and operational efficiency.

Public Access Software

Benefits at a glance

  • Improved Customer Service

  • Project Tracking

  • Inspections Tracking & Scheduling

  • Permitting & Application Management

  • Improved Accessibility & Inclusivity

  • Online Fee Payment

  • Workflow Digitization & Automation

  • GIS & Spatial Analysis

Learn

Resources

Key Capabilities

Support efficient and collaborative community growth using a customer engagement solution that bridges the communication gap between your organization and the general public.
Permitting & Application Management

Streamline the permitting process by allowing users to digitally submit applications and upload critical documents.

Inspections Monitoring & Scheduling

Give residents, contractors and businesses the ability to easily schedule and track inspections.

Project Tracking

Increase transparency and enable users to track the progress of their projects and related activities.

Efficient Workflows

Save time, money and effort by completing permitting, licensing and application activities via a digital online platform.

Online Fee Payment

Simplify and streamline the payment of fees by providing an online payment option.

Workflow Digitization & Automation

Increase administrative efficiency and improve communications using digital solutions for permitting, land and licensing.

Improved Accessibility & Inclusivity

Digitize and expand access to key services so more community members can engage with government services.

GIS & Spatial Analysis

Visualize permitting, licensing and application activities using GIS maps built on Esri ArcGIS® as an authoritative system of record for community development.

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Creating Stronger Communities Through Trimble Cityworks PLL

Discover how three communities use Public Access to streamline their permitting, application and inspection workflows.

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Grand Rapids, MN: Using Trimble Cityworks PLL and Public Access for ROW Permitting

Grand Rapids, Minnesota is using Trimble’s Cityworks PLL and Public Access to improve right-of-way (ROW) permitting.

Still wondering if Public Access is the right fit?

Explore your options with help from a solution specialist.

Explore the Trimble ecosystem

On-demand resources and a global team of experts at your service

Ready to advance your asset lifecycle management strategies?

Connect all lifecycle phases—Design, Build, Operate and Maintain—to maximize success.

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