Public Access Portal | CityWorks | Trimble

Empower effective community development and streamline business processes with an intuitive public portal that simplifies customer engagement.

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Woman using Cityworks Public Access to increase transparency

Empower your customers to track their projects, applications and requests in real-time.

Digitize and accelerate routine processes using the intuitive online portal.

Increase efficiency by eliminating manual tasks and paperwork.

Product Summary

Cityworks Public Access

Communicating and collaborating with your customers just got easier with Public Access, a GIS-centric public portal for residents, developers, contractors and businesses.

Enterprise Asset Management
Digitize workflows to improve service and operational efficiency.

How to buy

Public Access Software

Benefits at a glance

Improved Customer Service
Project Tracking
Inspections Tracking & Scheduling
Permitting & Application Management
Improved Accessibility & Inclusivity
Online Fee Payment
Workflow Digitization & Automation
GIS & Spatial Analysis

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Key Capabilities

Support efficient and collaborative community growth using a customer engagement solution that bridges the communication gap between your organization and the general public.

Permitting & Application Management

Streamline the permitting process by allowing users to digitally submit applications and upload critical documents.

Inspections Monitoring & Scheduling

Give residents, contractors and businesses the ability to easily schedule and track inspections.

Project Tracking

Increase transparency and enable users to track the progress of their projects and related activities.

Efficient Workflows

Save time, money and effort by completing permitting, licensing and application activities via a digital online platform.

Online Fee Payment

Simplify and streamline the payment of fees by providing an online payment option.

Workflow Digitization & Automation

Increase administrative efficiency and improve communications using digital solutions for permitting, land and licensing.

Improved Accessibility & Inclusivity

Digitize and expand access to key services so more community members can engage with government services.

GIS & Spatial Analysis

Visualize permitting, licensing and application activities using GIS maps built on Esri ArcGIS^® as an authoritative system of record for community development.